What happens to emergencies?

They go to your staff, immediately. The agent is set up to spot an urgent call and pass it straight through. That rule never changes.

Do we have to replace anything?

No. It starts on a separate line. Your phones, your staff, and your systems stay exactly as they are.

We scope the pilot with you on a short call. It is a one-time setup plus a monthly fee, month to month. If it is not working, you walk away.

About a week. It runs on a separate line, so there is nothing to rip out and nothing to install.

The agent can answer in the caller's own language. A caller who does not speak English still gets their request taken.

Every call is logged, and you can read every one. Each request gets a reference number, so your staff can find it and follow up.

It is month to month. If it is not helping your team, you walk away. That is the deal.

Tap anywhere to talk.

One system across every channel, and a caller never notices the seam.

Eleven sectors. Find the one you are in.

Three steps, and you can stop after the first two.

Whose account does this run on?: Yours. You open the workspace, you pay the provider directly, and we are added as developers. When we are done we are removed, and everything keeps running.
Do we have to replace our phone system?: No. The number you publish keeps working. We put an agent on the end of it, and you can point the line back at your team at any time.
How long does it take?: A first agent answering real calls is usually two to three weeks after the audit. Anything touching your data or your systems depends on what the audit finds.
What does it cost?: Support contracts and developer placements are published on the pricing page. Builds are quoted after the audit, because the price depends entirely on what is there.
What happens when it cannot answer?: It hands over to a person with the transcript and the account already open. An agent that guesses is worse than no agent, so it is built to stop.
What if we want to leave?: You keep the account, the number, the data and the build. Support is three months minimum and then month to month with 30 days notice.